Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jimena Calzada

Fort Worth,TX

Summary

Shift Leader enthusiastic about helping team members accomplish and exceed objectives with leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

3
3
years of professional experience

Work History

Shift Leader

Tropical Smoothie Cafe
Fort Worth, Texas
09.2022 - Current
  • Supervised team members during busy shifts to ensure efficient operations.
  • Trained new employees on customer service standards.
  • Assisted in creating a positive atmosphere for customers and staff alike.
  • Handled customer complaints and resolved issues promptly to maintain satisfaction.
  • Resolved customer complaints promptly and professionally.

Shift Leader

Nekter Juice Bar Inc.
Fort Worth, Texas
08.2024 - 08.2025
  • Trained new employees on customer service and food preparation standards.
  • Supervised team members during busy shifts to ensure efficient operations.
  • Supervised and led employees to maintain productivity and customer service levels.

Education

Bachelor of Arts - Social Work

The University of Texas At Arlington
Arlington, TX
05-2028

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Communication skills
  • Microsoft Word, Excel, PowerPoint
  • Advanced in Spanish

Timeline

Shift Leader

Nekter Juice Bar Inc.
08.2024 - 08.2025

Shift Leader

Tropical Smoothie Cafe
09.2022 - Current

Bachelor of Arts - Social Work

The University of Texas At Arlington

Similar Profiles

CREATE PROFILE