Miguel Vidal-Ortiz
St. Cloud,FL
Summary
Dynamic and results-oriented professional with proven customer service and teamwork skills honed at Steak N' Shake and McDonald's. Excelled in fast-paced environments, consistently exceeding performance expectations and enhancing customer satisfaction. Demonstrates strong leadership and problem-solving abilities, adept at managing time efficiently and collaborating effectively with teams.
Overview
2
2
years of professional experience
Work History
Crew Member
Steak N' Shake
06.2024 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Crew Member
McDonald's Fast Food Restaurant
08.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Operated cash register to ring up final bill and process various forms of payment.
Education
High School Diploma -
Saint Cloud Highschool
Saint Cloud05-2024
Associate of Arts - Civil Engineering
Valencia College
Kissimmee, FL05-2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Leadership Qualities
- Heavy Lifting
- Salesmanship
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Steak N' Shake
06.2024 - 08.2024
Crew Member
McDonald's Fast Food Restaurant
08.2022 - 01.2023
High School Diploma -
Saint Cloud Highschool
Associate of Arts - Civil Engineering
Valencia College
Similar Profiles
Paige LutonPaige Luton
General Manager at Steak N' ShakeGeneral Manager at Steak N' Shake
Jeremiah MeredithJeremiah Meredith
Manager at Steak N' ShakeManager at Steak N' Shake
Jacob GriffinJacob Griffin
Shift Manager at Steak N ShakeShift Manager at Steak N Shake
Daniel CainDaniel Cain
House Remodeler at MGM Contracting Inc.House Remodeler at MGM Contracting Inc.
Sol M. EloseguiSol M. Elosegui
City Carrier, Shop Steward, and Trainer at USPSCity Carrier, Shop Steward, and Trainer at USPS