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I am an accredited professional Service Technician with 39+ years of proven ability to effectively inspect, diagnose and perform any and all automotive services and needed repairs . Additionally, I have 30+ years experience in service writing/advising and managing customer inquiries. I have excellent communication and problem-solving skills including educating customers on their issues, explaining in lay-terminology the needed repairs and provide accurate advice in attempt to ensure customer satisfaction, with integrity as my number 1 goal in providing customers with the best possible service.
I am hardworking and enthusiastic about mastering customer service inside and out. I pursue opportunities to continue to educate myself and learn new skills, while willing to contribute to group success. I offer strong administrative, relationship-building and problem-solving abilities. I am a solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. I am motivated to maintain customer satisfaction and contribute to company success. I maintain integrity and quality, speed and process optimization. I am articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
I am a knowledgeable and dedicated customer service professional with extensive experience in automotive industry. I understand the requirements in maintaining customer satisfaction and how that transcribes in contributing to company success. Attitude is key.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proven expertise in automotive repair, both frontline and management. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives with an emphasis on customer retention proven by exceptional survey scores consistently.

Spent a great deal of time in customer service. Most influential employer has been Hyundai. Started in parts and then switched over to service where I really layed a stong foundation for myself. Dealt with a vast amount of people and catered to a large clientele that I have been able to sustain. Worked here for about 9 years and customer service experience has always been a focus and an area I succeed in. Have reviews and feedback on my service on google and also the dealer customer service database. Have been the top 1 to 2 advisor for numerous years and I am a hard worker.

  Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
  Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
  Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
  Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.


Dynamic Service Advisor with a proven track record at Subaru Of Sterling, excelling in customer satisfaction and retention. Leveraging expertise in Subaru vehicle maintenance and strong team collaboration, I consistently delivered exceptional service and resolved inquiries efficiently, enhancing client experiences and achieving team goals. Tech-savvy with a solid foundation in CRM software as with Automotive Sales Software.

Jiyeon Yoo

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SERVICE ADVISOR

SERVICE ADVISOR

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Associate of Applied Science - Radiologic Technology

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SERVICE ADVISOR

SERVICE ADVISOR

OFFICE WORKER

INSURANCE AGENT

Associate of Applied Science - Radiologic Technology

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