Joan Santos
Reading ,PA
Summary
Dynamic and detail-oriented professional with experience at Wendy's Restaurant, excelling in customer service and multitasking. Proven ability to enhance efficiency and foster teamwork, while maintaining a clean work environment. Recognized for exceptional organization skills and commitment to safety, leading to reduced damage rates in package handling at Boscov's.
Overview
2025
2025
years of professional experience
Work History
Crew Member
Wendys Restaurant
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Car Wash Detailer
Auto Detailer Center
07.2024 - 02.2025
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained a clean and organized work environment for efficient service delivery.
Package Handler
Boscov's
05.2021 - 10.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
High School Diploma -
Reading High School
Reading, PA05.2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Flexible schedule
Languages
Spanish
Full Professional
Timeline
Car Wash Detailer
Auto Detailer Center
07.2024 - 02.2025
Package Handler
Boscov's
05.2021 - 10.2021
Crew Member
Wendys Restaurant
High School Diploma -
Reading High School
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