Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joana Gomez Salinas

Nipomo

Summary

Dynamic retail professional with extensive experience at Chumash Casino & Resort, excelling in customer engagement and store operations. Proven ability to enhance guest satisfaction while supervising shifts and managing inventory. Skilled in health and safety compliance, with a strong focus on team development and conflict resolution.

Overview

8
8
years of professional experience

Work History

Retail Shift Supervisor

Chumash Casino & Resort
06.2021 - Current
  • This was a promotion.
  • Supervising the mid and grave shift.
  • More restocking merchandise, food and drinks.
  • More tagging, and projects around the stores.
  • Dealing with diffcult/ upset guest.
  • On register covering all breaks in different locations.
  • Also dealing with diffcult employees and enforcing rules.
  • Covered any or all sick/ call outs from different shifts.

Sales Associate

Chumash Casino & Resort
06.2021 - Current
  • On the register doing transaction
  • Encouraging guest to use/get a Chumash Players Card.
  • Tagging Merchandise, censoring also.
  • Restocking all Merchandise and Food & Drinks.

Sales Associate

Rue 21
01.2020 - 05.2021
  • On the register making transactions & returns.
  • We also sold perfumes & cologne with a goal to make.
  • Opening merchandise and putting it out on the floor, sencoring merchandise.
  • Marking clearance.
  • Inventory.
  • Fixing and moving things around and fixtures to keep up to date.

Sales/Operation Associate

JCPenney
08.2017 - 11.2020
  • Cashier on the register doing transaction, returns, reward points, and credit card application.
  • Operations helping unloading trucks of merchandise.
  • Unpacking pallets of merchandise.
  • Put out merchandise in assigned location & put away any backstock.
  • Also did the signage on pricing and promotions, also marked clearance.
  • Was also part of inventory.
  • Counted the stores registers and cash cage and deposit.

Education

Ernest Righetti High School
Santa Maria, CA
06.2016

Skills

  • Customer engagement
  • Store operations
  • Customer relations
  • Health and safety compliance
  • Skill development

Languages

Spanish
Native or Bilingual

Timeline

Retail Shift Supervisor

Chumash Casino & Resort
06.2021 - Current

Sales Associate

Chumash Casino & Resort
06.2021 - Current

Sales Associate

Rue 21
01.2020 - 05.2021

Sales/Operation Associate

JCPenney
08.2017 - 11.2020

Ernest Righetti High School

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