Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joana Tolentino

Manor ,TX

Summary

Dynamic retail professional with extensive experience at Target, excelling in merchandise presentation and customer service. Proven ability to enhance store organization and drive sales through effective planogram execution. An active listener dedicated to creating a positive shopping experience while ensuring safety and efficiency in the workplace.

Professional retail worker with experience in merchandise coordination and presentation. Adept at maintaining inventory accuracy and enhancing product displays to boost sales. Reliable team player focused on achieving store objectives and adapting to changing retail environments, showcasing organizational and communication skills.

Overview

2026
2026
years of professional experience

Work History

Merchandise Associate

Target
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Team Member

Whataburger
03.2025 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Take orders and give out food to customers.
  • Contributed to team success by completing jobs quickly and accurately.

Electrical , Plumbing, Cashier

The Home Depot
08.2022 - 07.2024

I started of as a cashier , I would check out customers and answer any questions customers would have. I got a promotion which I moved into my own departments like electrical and plumbing. I would re stock and help customers with questions that they would have with merchandise. I would also be in charge of making sure the aisles were safe and organized.

Education

GED -

Gonzalo Garza Independent Hs
Austin
06.2024

Skills

  • Retail experience
  • Store organization
  • Cash management
  • Planogram execution
  • Merchandise presentation
  • Display setup
  • End cap designs
  • Sales
  • Active listener
  • Pricing and shelf labeling
  • Seasonal decor

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Team Member

Whataburger
03.2025 - Current

Electrical , Plumbing, Cashier

The Home Depot
08.2022 - 07.2024

Merchandise Associate

Target

GED -

Gonzalo Garza Independent Hs
Joana Tolentino