Joangelis Sanchez
Chicago,Illinois
Summary
Adaptable and accurate in completing orders, replenishing serving stations, and cleaning spills. Assists servers by collecting payments, issuing receipts, and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's Restaurant
12.2022 - 10.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to detail while assembling meals.
- Took orders, prepared meals, and collected payments.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Food Service Worker
Touchpoint
04.2022 - 10.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
Crew Member
Dunking Donuts
02.2022 - 02.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Janitor
Scrub Inc
07.2021 - 07.2021
- Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
- Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Server
Restaurant
05.2021 - 05.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - Respiratory Therapy
St Augustine College
Chicago, IL01.2026
Skills
- Customer Service
- Beverage Preparation
- Teamwork and Collaboration
- Cash Handling
- Cleaning
- Taking Orders
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald's Restaurant
12.2022 - 10.2023
Food Service Worker
Touchpoint
04.2022 - 10.2022
Crew Member
Dunking Donuts
02.2022 - 02.2022
Janitor
Scrub Inc
07.2021 - 07.2021
Server
Restaurant
05.2021 - 05.2021
No Degree - Respiratory Therapy
St Augustine College
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