Joann Mazzeo
Manalapan,NJ
Summary
Customer-focused retail professional with 16 years of customer service and retail experience. Skilled in POS transactions, customer assistance, product sales, inventory restocking, and maintaining clean, organized retail environments. Reliable, personable, and detail-oriented with a genuine interest in plants, gardening, and plant care.
Overview
16
16
years of professional experience
Work History
Retail Sales Associate
Prince and Pawper
Manalapan, NJ
02.2026 - Current
- Guided customers in product selection by identifying needs and preferences to enhance the shopping experience.
- Executed accurate sales transactions using point-of-sale system and ensured efficient payment processing.
- Organized merchandising displays to optimize product visibility and enhance overall store presentation.
- Restocked inventory, rotated merchandise, and monitored shelf availability for high-demand items.
Lead Esthetician
European Wax Center
Livingston, NJ
06.2010 - 04.2025
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty in a fast-paced retail and service environment.
- Promoted and sold retail products by identifying customer needs and making appropriate recommendations.
- Assisted customers with product selection, purchases, appointments, and general inquiries.
- Facilitated retail product sales by assessing customer needs and offering tailored recommendations, driving customer engagement.
- Ensured a clean, organized, and professional store environment, contributing to a welcoming atmosphere for customers.
Education
Esthetician -
Christine Valmy School of Esthetics
Pine Brook, NJSkills
- Retail sales
- Point of sale
- Cash handling
- Inventory control
- Visual merchandising
- Store opening and closing
- Customer engagement
- Dependability
Timeline
Retail Sales Associate
Prince and Pawper
02.2026 - Current
Lead Esthetician
European Wax Center
06.2010 - 04.2025
Esthetician -
Christine Valmy School of Esthetics