Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joanna Bueno

Las Vegas

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sales Associate

State Farm
07.2017 - Current
  • Increased sales revenue by building strong rapport with customers, recommending appropriate products based on their needs, and processing payments.

Sales Associate

Wireless And Beyond
10.2014 - 03.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Engaged with customers to build rapport and loyalty.

Customer Service Representative

The Gold Deposit
03.2011 - 10.2014


  • Test and give clients an appraisal for their precious metals. Report all purchases to the local police. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Insurance: Life And Health

First Academy
Las Vegas, NV
10.2017

Insurance: Property And Casualty

First Academy
Las Vegas, NV
09.2016

High School Diploma -

Desert Rose High School
Las Vegas, NV
06.2006

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Reliable and punctual

Certification

  • Licensed for Property and Casualty
  • Licensed for Life and Health

Timeline

Sales Associate

State Farm
07.2017 - Current

Sales Associate

Wireless And Beyond
10.2014 - 03.2015

Customer Service Representative

The Gold Deposit
03.2011 - 10.2014

Insurance: Life And Health

First Academy

Insurance: Property And Casualty

First Academy

High School Diploma -

Desert Rose High School

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Joanna Bueno