Joanna Garcia
Channelview,Texas
Overview
2
2
years of professional experience
Work History
Crew Member
Raising Cane's
Channelview, TX
06.2024 - Current
- Maintained clean dining areas, restrooms, and work stations by routinely sweeping, mopping, replenishing supplies, and disposing of garbage.
- Performed opening and closing duties such as restocking, setting up workstations, and cleaning.
- Adhered to food handling and sanitation guidelines.
- Operated drive-through services, including taking orders, handling payments, preparing drinks, and delivering food in a prompt, but friendly manner.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Worked with my team to maintain smooth operations and excellent customer service during high-volume rushes.
- Warmly welcomed customers within five seconds of arrival, with a friendly attitude.
- Resolved customer complaints swiftly and professionally.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
Sales Associate
Spookers Halloween SuperStore
Channelview, Texas
09.2022 - 10.2023
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted and welcomed customers with enthusiasm and a smile to determine their wants or needs.
- Recommended, selected and located merchandise based on customer desires.
- Built rapport with customers by providing quality customer service and problem-solving.
- Bagged items for customers in a fast, organized manner.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Cosmetology -
San Jacinto College
Channelview, TX05.2025
High School Diploma -
Channelview High School
Channelview, TX05.2024
Skills
- Customer service
- Conflict resolution
- Solid problem solver
- Positive and professional
- Fast-paced
- Time management
- Team contributions
- Multitasking and organization
- Cleaning and sanitizing
- POS systems
Timeline
Crew Member
Raising Cane's
06.2024 - Current
Sales Associate
Spookers Halloween SuperStore
09.2022 - 10.2023
Cosmetology -
San Jacinto College
High School Diploma -
Channelview High School