JoAnn "Cissy " Queen-Daehn
Sulphur Springs,Texas
Summary
Awards:
Bobby R. and Imy Walter Scholarship
National Adult Education Honor Society Membership
Honor Society
Overview
12
12
years of professional experience
Work History
Sales Associate
Vaporifics
03.2023 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Fieldhouse Sports
08.2015 - Current
- Take orders for various schools and organizations for sports equipment and custom apparel
- Maintain and restock current inventory
- Responsible for handling customer’s concerns and complaints
- Knowledge of company’s entire product offering
- Responsible for organization in a structured setting
Home Health Attendant
Jordan Health Services
11.2016 - 03.2018
- Perform duties in patient’s home such as cleaning, preparing meals and other personal care
- Organized patient’s personal needs
- Transferring patient to and from doctor appointments or shopping
- Responsible for patient’s well-being in a compassionate setting.
Maintenance
Factory Stores of America
11.2012 - 08.2015
- Perform maintenance and custodial duties in all store areas in order to maintain clean and orderly condition
- Responsible for opening and closing both day and night which included doors being secured and breakers are adjusted
- Follow company trash, recycling and hazardous materials processes.
Manager
Wicked Wally’s Halloween Costumes
08.2012 - 11.2012
- Submitted invoice of accounts payable and calculating employee hours for corporate office
- Delegated tasks between employees while motivating and encouraging a positive environment
- Maintained outstanding store condition and visual merchandising standards.
Education
Associates In Applied Science - Criminal Justice
Paris Junior College
Sulphur Springs, TX05.2013
General Education - undefined
Capitol Hill High School
Oklahoma City, OKSkills
- Excellent Customer Service Skills
- Strong multitasking, organizational and communication skills
- Detail-oriented, efficient, self-motivated, team player
Timeline
Sales Associate
Vaporifics
03.2023 - Current
Home Health Attendant
Jordan Health Services
11.2016 - 03.2018
Sales Associate
Fieldhouse Sports
08.2015 - Current
Maintenance
Factory Stores of America
11.2012 - 08.2015
Manager
Wicked Wally’s Halloween Costumes
08.2012 - 11.2012
General Education - undefined
Capitol Hill High School
Associates In Applied Science - Criminal Justice
Paris Junior College