Joanne Altmeyer
Newport Coast,CA
Summary
Dynamic Mortgage Loan Officer with a proven track record, excelling in relationship selling and financial analysis. Recognized for enhancing client satisfaction through proactive communication and efficient loan processing. Skilled in navigating residential mortgage lending products and regulations, ensuring seamless transactions from pre-approval to closing. Conv., FHA, VA, Reverse.
Overview
24
24
years of professional experience
Work History
Mortgage Loan Officer
The Egleston Group
10.2024 - 08.2025
- Assisted clients in understanding mortgage options and eligibility requirements.
- Processed loan applications efficiently, ensuring compliance with regulations.
- Collaborated with underwriters to expedite loan approvals and enhance customer satisfaction.
- Maintained accurate records of client interactions and loan documentation.
Mortgage Loan Officer
First Mortgage Corporation
02.2013 - 06.2015
- Educated clients on credit scores and financial planning related to home buying.
- Responded promptly to client inquiries, providing exceptional customer service throughout the loan process.
- Reviewed financial documents for accuracy and completeness to facilitate timely processing.
- Developed strong relationships with real estate agents to streamline the referral process for new leads.
Mortgage Loan Officer
Impac Mortgage Corp.
08.2011 - 02.2013
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
Mortgage Loan Officer
First Franklin Financial
01.2002 - 04.2008
- Analyzed loan applications from several lead sources and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Purchase market
Education
High School Diploma -
Fullerton College
Fullerton, CAPasadena City College
Pasadena, CAHigh School Diploma -
Arcadia High School
Arcadia06-1996
Skills
- Relationship selling
- Client account management
- Financial analysis
- Pre-approval process
- Loan origination
- Residential mortgage lending regulations, purchase and refinance
- Work well in a group setting as well as remote
- Multi-Tasking
Languages
German
Limited Working
Timeline
Mortgage Loan Officer
The Egleston Group
10.2024 - 08.2025
Mortgage Loan Officer
First Mortgage Corporation
02.2013 - 06.2015
Mortgage Loan Officer
Impac Mortgage Corp.
08.2011 - 02.2013
Mortgage Loan Officer
First Franklin Financial
01.2002 - 04.2008
High School Diploma -
Fullerton College
Pasadena City College
High School Diploma -
Arcadia High School