Fashion and clothing as a form of creative expression, and film and media with an interest in storytelling, visual aesthetics, and cultural impact
Joaquin Tapia
North Hills,CA
Summary
Dedicated individual with a solid foundation in customer service and teamwork. Highlights include managing service schedules and assisting customers in tire selection, showcasing adaptability and effective communication. Ready to contribute positively in part-time roles while continuing to develop professional skills.
Overview
2
2
years of professional experience
Work History
Service Coordinator
Discount Tire
Northridge, CA
08.2024 - Current
- Coordinated customer service activities to enhance client satisfaction and loyalty.
- Assisted in scheduling appointments and managing service workflows efficiently.
- Communicated with team members to ensure timely completion of tire services.
- Performed tire installation and removal efficiently using industry-standard tools and equipment.
- Conducted thorough inspections to identify tire wear, damage, and maintenance needs.
- Assisted customers in selecting appropriate tires based on vehicle specifications and driving conditions.
Education
No Degree - Exploratory
Cal State University Northridge
North Hills, CA05-2029
Skills
- Client advocacy
- Notetaking and documentation
- Team leadership
- Service monitoring and evaluation
- Multitasking Abilities
- Teamwork and collaboration
Interests
Timeline
Service Coordinator
Discount Tire
08.2024 - Current
No Degree - Exploratory
Cal State University Northridge