Jocelin Borja Borja
Pompano Beach,FL
Summary
Motivated, self-driven individual who is eager to learn and grow. Over 7 years in customer service with a passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Cashier
La Bamba Spanish & Mexican Restaurant
2015.01 - 2022.10
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Learned duties for various positions and provided backup at key times.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register efficiently and accurately, processed payments by cash, check, and credit card.
Office Assistant
Natural Healing Wellness Center
2018.09 - 2019.05
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Education
Real Estate License - Real Estate
Gold Coast Schools
Tamarac 2021-11
Some College (No Degree) -
Broward College
Fort Lauderdale, FLHigh School Diploma -
Deerfield Beach High School
Deerfield Beach, FL2016-05
Skills
- Customer assistance
- Written and verbal communication
- Professionalism and strong work ethic
- Organization
- Adaptability
- Computer literacy
- Creative thinking
- Conflict resolution techniques
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Assistant
Natural Healing Wellness Center
2018.09 - 2019.05
Cashier
La Bamba Spanish & Mexican Restaurant
2015.01 - 2022.10
Real Estate License - Real Estate
Gold Coast Schools
Some College (No Degree) -
Broward College
High School Diploma -
Deerfield Beach High School
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