Jocelyn Cossette
Fargo,ND
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Crew Member
Jersey Mikes
Fargo, ND
11.2022 - 09.2024
- Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash cans.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Tailored orders to address customer allergies and gluten concerns.
- Assembled and served meals according to specific guest requirements.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained safe food handling practices to prevent germ spread.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Served food quickly for positive guest experiences.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Housekeeping Cleaner
Franks Lodge
Dent, MN
04.2022 - 08.2022
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Vacuumed upholstered furniture and curtains, washed windows, and removed cobwebs.
- Stocked linen closets with fresh supplies of towels and linens.
- Cleaned and sanitized bathrooms, and replenished supplies such as soap and toilet paper.
- Assisted with laundry duties as needed, including sorting, washing, drying, and folding items.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Education
Grade 12
Davies
Fargo, ND06-2025
Skills
- Customer Service
- Company standards
- Store Opening and Closing
- Housekeeping
- Food Running
- Food Preparation
- Safe Food Handling
- Able to follow directions
- loyal, honest and hard working
- Restocking supplies
- Focused and detail-oriented
Timeline
Crew Member
Jersey Mikes
11.2022 - 09.2024
Housekeeping Cleaner
Franks Lodge
04.2022 - 08.2022
Grade 12
Davies