Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelynn Garcia

Lafayette,IN

Summary

Dynamic and dedicated professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through efficient drive-thru operations and effective communication. Skilled in cash handling and maintaining high food safety standards, consistently promoting a clean and welcoming environment for guests.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
06.2024 - 05.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

No Degree -

The Crossing
Lafayette, IN

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cleaning
  • Cash handling
  • Customer engagement
  • Cleaning and sanitizing
  • Self-discipline
  • Safe food handling

Timeline

Crew Member

McDonald's
06.2024 - 05.2025

No Degree -

The Crossing