Jocelynn Garcia
Lafayette,IN
Summary
Dynamic and dedicated professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through efficient drive-thru operations and effective communication. Skilled in cash handling and maintaining high food safety standards, consistently promoting a clean and welcoming environment for guests.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
2030 S Naperville Rd, Wheaton, IL 60189
06.2024 - 05.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
Education
No Degree -
The Crossing
Lafayette, INSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
- Cash handling
- Customer engagement
- Cleaning and sanitizing
- Self-discipline
- Safe food handling
Timeline
Crew Member
McDonald's
06.2024 - 05.2025
No Degree -
The Crossing