Jodi Webb
Cedar Hill,TN
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Robertson County Schools Jo Byrns High School
05.2017 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted coworkers and staff members with special tasks on daily basis.
Computer Lab Assistant
Robertson County Schools Jo Byrns High School
06.2014 - 05.2017
- Supported all computer lab operations.
- Maintained a clean, organized workspace to promote a positive learning environment for all users.
- Improved user satisfaction by providing timely technical assistance to faculty, staff, and students.
- Promoted digital literacy among students by guiding them in using various software programs.
- Enhanced computer lab efficiency by maintaining and troubleshooting hardware and software issues.
- Provided support during special events requiring computer lab usage, ensuring seamless setup and operation throughout the event duration.
- Improved lab safety, enforced strict adherence to usage policies and guidelines.
Freight Broker
LandStar
04.2012 - 05.2014
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Contacted existing customers to update accounts and confirm deals.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Tracked shipments and trucks out on deliveries.
- Streamlined operations for improved delivery times through effective communication with carriers and clients.
Office Assistant
Gutter King
09.2002 - 04.2012
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Edited and proofread documents for accuracy and completeness.
Education
Business
Oak Harbor High School
Oak Harbor, WA06-1990
Skills
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- Microsoft outlook
- Customer and client relations
- Mail handling
- Multi-line phone proficiency
- Attendance record management
- File organization
- Computer proficiency
Certification
CPR/AED/First Aid Certification
Timeline
Administrative Assistant
Robertson County Schools Jo Byrns High School
05.2017 - Current
Computer Lab Assistant
Robertson County Schools Jo Byrns High School
06.2014 - 05.2017
Freight Broker
LandStar
04.2012 - 05.2014
Office Assistant
Gutter King
09.2002 - 04.2012
Business
Oak Harbor High School
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