Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Joe Bravo

Chula Vista,CA

Summary

Highly motivated - moral builder- creater of extremely customer service-lots of years of grocery experience with different companies

Overview

48
48
years of professional experience

Work History

Store Director

El Super Market
National City, CA
09.2024 - Current

Store Director

Pancho Villa Market
06.2023 - 08.2024
  • Developed new store location from ground up by hiring and training efficient team.
  • Utilized information technology to record sales figures, for data analysis and forward planning.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Analyzed operating and financial statements for profitability ratios.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Boosted revenue $Amount by developing and deploying strategies to effectively improve operations.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Assessed newly unpacked merchandise and instructed stock clerks to add to display cases and displays.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Store Manager

Stater Brothers
Rancho Penasquitos-Poway-Vista-Encinitas
08.1999 - 05.2023
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Organized resources, records and personnel to accomplish aggressive targets.

Ckerk

Albersons
Encinitas, CA
01.1999 - 07.1999
  • Answered questions about resort amenities and offered area attractions information.
  • Processed deposits and payments as part of reservation management.
  • Generated invoices and collected payment from guests.
  • Entered information into reservations system to update and maintain records.

Grocery Clerk

Max Foods
San Ysidro, CA
01.1994 - 03.1995
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Marine Corps Recruit

USMC
Camp Pendleton South, CA
04.1989 - 04.1993
  • Developed and implemented strategies to maximize squad efficiency.
  • Executed directives from command center with necessary timeliness and efficiency.
  • Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
  • Coordinated with allied forces to achieve mission objectives.
  • Conducted safety briefings for squad members prior to missions.
  • Used modern communication systems to relay orders to squad members.
  • Instructed squad members on proper use of weapons and equipment.
  • Analyzed terrain to identify advantageous positions for operations.
  • Trained new infantry soldiers on standard operating procedures.
  • Established defensive positions during hostile engagements.

Grocery Clerk

Big Bear Supermarket
San Ysidro, CA
10.1977 - 12.1989
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Education

Course - Bussiness

Stater Brothers University
San Bernardino, CA
08-2002

Castle Park Senior High School
Chula Vista, CA
06-1980

Skills

Team Motivation

Financial Management

Customer Relationship Management

Reporting

Training

Accomplishments

  • Supervised team of Number staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Issue which led to Results.
  • Achieved Result through effectively helping with Task.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result by introducing Software for Type tasks.
  • Achieved Result by completing Task with accuracy and efficiency.

Languages

Spanish
Native or Bilingual

Timeline

Store Director

El Super Market
09.2024 - Current

Store Director

Pancho Villa Market
06.2023 - 08.2024

Store Manager

Stater Brothers
08.1999 - 05.2023

Ckerk

Albersons
01.1999 - 07.1999

Grocery Clerk

Max Foods
01.1994 - 03.1995

Marine Corps Recruit

USMC
04.1989 - 04.1993

Grocery Clerk

Big Bear Supermarket
10.1977 - 12.1989

Course - Bussiness

Stater Brothers University

Castle Park Senior High School
Joe Bravo