Joe Bravo
Chula Vista,CA
Summary
Highly motivated - moral builder- creater of extremely customer service-lots of years of grocery experience with different companies
Overview
48
48
years of professional experience
Work History
Store Director
El Super Market
National City, CA
09.2024 - Current
Store Director
Pancho Villa Market
06.2023 - 08.2024
- Developed new store location from ground up by hiring and training efficient team.
- Utilized information technology to record sales figures, for data analysis and forward planning.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Analyzed operating and financial statements for profitability ratios.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Boosted revenue $Amount by developing and deploying strategies to effectively improve operations.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Assessed newly unpacked merchandise and instructed stock clerks to add to display cases and displays.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Store Manager
Stater Brothers
Rancho Penasquitos-Poway-Vista-Encinitas
08.1999 - 05.2023
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Organized resources, records and personnel to accomplish aggressive targets.
Ckerk
Albersons
Encinitas, CA
01.1999 - 07.1999
- Answered questions about resort amenities and offered area attractions information.
- Processed deposits and payments as part of reservation management.
- Generated invoices and collected payment from guests.
- Entered information into reservations system to update and maintain records.
Grocery Clerk
Max Foods
San Ysidro, CA
01.1994 - 03.1995
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Marine Corps Recruit
USMC
Camp Pendleton South, CA
04.1989 - 04.1993
- Developed and implemented strategies to maximize squad efficiency.
- Executed directives from command center with necessary timeliness and efficiency.
- Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
- Coordinated with allied forces to achieve mission objectives.
- Conducted safety briefings for squad members prior to missions.
- Used modern communication systems to relay orders to squad members.
- Instructed squad members on proper use of weapons and equipment.
- Analyzed terrain to identify advantageous positions for operations.
- Trained new infantry soldiers on standard operating procedures.
- Established defensive positions during hostile engagements.
Grocery Clerk
Big Bear Supermarket
San Ysidro, CA
10.1977 - 12.1989
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Education
Course - Bussiness
Stater Brothers University
San Bernardino, CA08-2002
Castle Park Senior High School
Chula Vista, CA06-1980
Skills
Team Motivation
Financial Management
Customer Relationship Management
Reporting
Training
Accomplishments
- Supervised team of Number staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
- Collaborated with team of Number in the development of Project name.
- Achieved Result by introducing Software for Type tasks.
- Achieved Result by completing Task with accuracy and efficiency.
Languages
Spanish
Native or Bilingual
Timeline
Store Director
El Super Market
09.2024 - Current
Store Director
Pancho Villa Market
06.2023 - 08.2024
Store Manager
Stater Brothers
08.1999 - 05.2023
Ckerk
Albersons
01.1999 - 07.1999
Grocery Clerk
Max Foods
01.1994 - 03.1995
Marine Corps Recruit
USMC
04.1989 - 04.1993
Grocery Clerk
Big Bear Supermarket
10.1977 - 12.1989
Course - Bussiness
Stater Brothers University
Castle Park Senior High School