Achieved consistent profit margins exceeding 17% through effective operations management, strategic planning, and staff training. Expertise in account management and troubleshooting to optimize performance and reduce costs.
Overview
8
8
years of professional experience
Work History
Account Coordinator
Cornerstone Systems
Portsmouth, VA
07.2023 - 02.2026
Oversaw rate request processes for drayage, LTL, transloading, truckload and special projects to support operational objectives.
Developed strategies to reduce transportation costs and increase operational performance.
Provided ongoing training for transportation staff to enhance skills, knowledge, and overall performance within the department.
Negotiated contracts with carriers to secure optimized rates and maintain service quality.
Achieved top-tier quote win rate for the branch, ensuring profit margins consistently surpassed 17%.
General Manager
Cornerstone Systems
Portsmouth, VA
08.2018 - 07.2023
Led a team of 20 professionals, overseeing operations that generated annual gross revenues exceeding $25 million with net profit margins over 15%.
Reviewed established business practices and improved processes to reduce expenses.
Reviewed and negotiated contracts with carriers to optimize shipping costs.
Prospected for leads to build pipeline and convert to sales opportunities.
Championed financial performance, achieving unprecedented net profit margins for the branch since its establishment in 1998.