Joe Magarelli
Grand Forks,ND
Summary
Goal-driven and skilled individual offering experience in working industry. Knowledgeable and critical thinker. Successful and diverse experience in maintaining customer needs while in a fast paced environment.
Overview
2
2
years of professional experience
Work History
Server
Marlboro Diner
12.2021 - 08.2023
- Serves food and beverages promptly with focused attention to customer needs.
- Works with POS system to place orders, manage bills, and handle necessary accommodations.
- Cultivates warm relationships with regular customers.
- Maintains clean and organized dining areas to uphold restaurant standards.
- Resolves customer complaints promptly and professionally to maintain positive reputation.
Customer Service Associate
Target
09.2021 - 12.2021
- Winter seasonal position
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Handled packages with care while transporting from truck to loading dock.
- Provided training and support to new associates to help provide high-quality customer service.
Barista
Dunkin' Donuts
02.2021 - 09.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Bachelor of Science - Commercial Aviation
University of North Dakota
Grand Forks, ND05.2027
High School Diploma -
Manalapan High School
Englishtown, NJ06.2023
Skills
- Cool Under Pressure
- Item Promotion
- Memorization
- Warm and Friendly
- Situational Awareness
- Multitasking Abilities
- Attention to Detail
- Problem-Solving
Timeline
Server
Marlboro Diner
12.2021 - 08.2023
Customer Service Associate
Target
09.2021 - 12.2021
Barista
Dunkin' Donuts
02.2021 - 09.2021
Bachelor of Science - Commercial Aviation
University of North Dakota
High School Diploma -
Manalapan High School
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