Joe Puopolo
Jupiter,FL
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
8
8
years of professional experience
Work History
Operations Manager
Lunari Exteriors
Naples/Jupiter, Florida
02.2023 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards
- Developed initiatives for process improvement and reviewed and assessed ongoing operations
- Coordinated and directed activities of businesses or departments concerning production, pricing and sale
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement
Outside Sales Representative
Ferguson Waterworks
Jupiter, FL
08.2020 - 02.2023
- Increased profitability and revenue by managing a book of business valued at $12-$15 million dollars per fiscal year
- Negotiated contracts with customers to close deals in a timely manner
- Analyzed and deciphered construction plans to complete project bids that were sent off to customers
- Drove sales of company products and services by meeting with customers using strategic and organized approach
- Prepared detailed reports on sales activities including forecasts and budgets
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements
Project Manager
Ferguson Waterworks
Naples, FL
08.2016 - 07.2020
- Created and implemented processes to ensure successful completion of projects
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks
- Consulted with customers to aid selection and purchase of products that met needs
- Maintained detailed records of customer interactions, orders and account status updates.
Education
Bachelor Of Science - Business Economics
University Of Central Florida
Skills
- Customer Service-Oriented
- Organizational Management
- Strategic account development
- Computer Skills- Microsoft office, Wintergate Trilogie, Oracle
- Competitor Research and Analysis
- Client Relationship Development
- Data Analysis
Accomplishments
- Earned the "Most Like to Work With" award at Ferguson Waterworks.
- Awarded "Presidents Club" designation with sales results in 2022.
- Exceeded Fiscal year budget as a team and personally from 2020-2023.
Timeline
Operations Manager
Lunari Exteriors
02.2023 - Current
Outside Sales Representative
Ferguson Waterworks
08.2020 - 02.2023
Project Manager
Ferguson Waterworks
08.2016 - 07.2020
Bachelor Of Science - Business Economics
University Of Central Florida