Hi, I’m
Joe Sanchez
Boerne,TX
Summary
Dynamic Property Manager with expertise in multi-family property management at United Apartment Group. Proven track record in enhancing tenant satisfaction through effective communication and prompt issue resolution. Skilled in property inspections and payment collection, fostering positive landlord-tenant relationships while ensuring compliance with regulations. Committed to maintaining high standards of property aesthetics and safety.
Overview
4
years of professional experience
1
Certification
Work History
Marcrum Management Company
Property Manager
10.2023 - Current
Job overview
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
United Apartment Group
Property Manager
09.2021 - 10.2023
Job overview
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
Education
Saint Leo CollegeTampa, FL
Associate Of Applied Arts from Business Administration
SulRoss UniversityEagle Pass
Bachelor Of Business Administration
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Lease renewals
- Staff management
- Leasing and sales
- Tenant relations
- Eviction procedures
- Property tours and inspections
- Maintenance scheduling
- Occupancy management
- Multi-family property management
- Preventive Maintenance
- Apartment maintenance
- Vendor management
- Property management expertise
- Marketing and advertising
Certification
Certified Occupancy Specialist, HUD Section 8
EPA Universal HVAC certification
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Marcrum Management Company
10.2023 - Current
Property Manager
United Apartment Group
09.2021 - 10.2023
Saint Leo College
Associate Of Applied Arts from Business Administration
SulRoss University
Bachelor Of Business Administration
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