Joel Baby
Hanahan,SC
Summary
Dynamic Sales Associate with proven expertise in customer service and sales excellence, honed at Hudson News. Skilled in relationship building and problem-solving, boosting customer satisfaction and loyalty. Demonstrated ability to exceed sales targets through effective teamwork, collaboration, and exceptional people skills. Achieved significant improvements in store performance and customer engagement.
Overview
2
2
years of professional experience
Work History
Sales Associate
Hudson News
10.2022 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
High School Degree - High School
Hanahan High School
Hanahan, SC07.2021
Skills
- Listening Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Problem-Solving
- Multi-tasking strength
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Outgoing Personality
- Relationship Building
- Flexible Schedule
- Client Service
- Conflict Resolution
- Sales expertise
- Customer Needs Assessment
- Meeting deadlines
Languages
Malayalam
Native or Bilingual
Tamil
Professional Working
Telugu
Limited Working
English
Full Professional
Timeline
Sales Associate
Hudson News
10.2022 - 07.2024
High School Degree - High School
Hanahan High School