Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joel Hernandez

Browns Mills,NJ

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

4
4
years of professional experience

Work History

Restaurant Team Member

Marcello’s
11.2023 - Current
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Utilized POS system to receive and process food and beverage orders.
  • Monitored food quality and freshness throughout day.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.

Warehouse Worker

Amazon
08.2023 - 11.2023
  • Checked packages and merchandise for damage and notified vendors.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.


  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Medical Representative

Zen Leaf
05.2022 - 10.2023
  • Provided exceptional customer service throughout the entire sales process, fostering loyalty among clients and repeat business opportunities.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Evaluated promotional campaigns'' effectiveness by analyzing data on product adoption rates among target demographics.
  • Used consultative sales approach to understand and meet customer needs.

Gym Receptionist

Planet Fitness
12.2019 - 11.2021
  • Supported group fitness instructors by preparing classrooms before classes began and ensuring all necessary equipment was available.
  • Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
  • Streamlined check-in process for members, resulting in reduced wait times and increased satisfaction.
  • Maintained updated records of member attendance using CRM software for data-driven decision making by management.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.

Education

High School Diploma -

Mott Haven Village Prep High School
Bronx, NY
06.2017

Skills

  • Customer Service
  • Attention to Detail
  • Decision-making capabilities
  • Leadership Qualities
  • Positive Attitude
  • Goal Setting and Achievement
  • Analytical Thinking
  • Excellent Communication
  • Multilingual
  • Decision-Making

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant Team Member

Marcello’s
11.2023 - Current

Warehouse Worker

Amazon
08.2023 - 11.2023

Medical Representative

Zen Leaf
05.2022 - 10.2023

Gym Receptionist

Planet Fitness
12.2019 - 11.2021

High School Diploma -

Mott Haven Village Prep High School

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Joel Hernandez