Joel Jr Ventura
Panorama City
Summary
Dynamic and dedicated professional with experience at AMC Theatres, excelling in customer service and cash handling. Proven ability to lead teams and enhance customer engagement while maintaining a clean and organized environment. Recognized for multitasking and time management skills, ensuring smooth operations during peak hours and special events or even on slow time find something to do.
Overview
1
1
year of professional experience
Work History
Crew Member
AMC Theatres
Northridge
12.2024 - Current
- Operated cash register efficiently, processing customer transactions and handling payments.
- Provided exceptional customer service by assisting guests with inquiries and resolving issues promptly.
- Maintained cleanliness and organization of theaters, ensuring a welcoming environment.
- Collaborated with team members to facilitate smooth operations during peak hours and special events.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Resolved guest inquiries and complaints with professionalism and care.
- Supported management in training new crew members on operational procedures.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
James Monroe High School
North Hills, CASkills
- Customer service
- Multitasking and organization
- Cash handling
- Flexible schedule
- Crew leadership
- Teamwork and collaboration
- Time management
- Customer engagement
- Heavy lift
- Employee training
- Stock management
Languages
- English
- Spanish
Timeline
Crew Member
AMC Theatres
12.2024 - Current
High School Diploma -
James Monroe High School