Joely Galindo
Lawrenceville
Summary
Proactive property manager known for strong communication and critical thinking skills. Experienced in managing property budgets and enhancing tenant experiences through effective problem-solving and teamwork.
Overview
5
5
years of professional experience
Work History
Property Manager
Asset Living
Athens, GA
07.2025 - Current
- Managed tenant communications to address concerns and enhance satisfaction.
- Coordinated property maintenance requests to ensure timely resolution and optimal living conditions.
- Assisted in conducting regular property inspections to uphold safety and compliance standards.
- Maintained accurate records of lease agreements and tenant information for efficient management.
- Collaborated with vendors to schedule maintenance services, ensuring quality workmanship and adherence to timelines.
- Followed up on delinquent tenants and coordinated collection procedures.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Supported the leasing process by showcasing available units and providing prospective tenants with essential information.
- Implemented strategies for improving tenant retention through community engagement initiatives.
Assistant Property Manager
Asset Living
Norcross, GA
09.2024 - 07.2025
- Assisted in managing property budgets and financial reports for accurate tracking.
- Developed training materials for new staff, fostering a collaborative team environment.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Assisted in preparation of financial reports, providing insights into property performance and revenue trends.
- Facilitated tenant move-ins and move-outs, ensuring smooth transition and maintaining property occupancy targets.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Followed up on delinquent tenants and coordinated collection procedures.
Leasing Consultant
First Communities
Snellville, GA
05.2021 - 08.2024
- Facilitated leasing process by conducting property tours and addressing tenant inquiries.
- Developed marketing strategies to attract prospective residents through social media and community events.
- Maintained accurate records of lease agreements, renewals, and resident information using property management software.
- Collaborated with maintenance teams to ensure timely resolution of tenant requests and property upkeep.
- Conducted market research to analyze rental trends and adjust pricing strategies accordingly.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
- Greeted clients, showed apartments, and prepared leases.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Education
High School Diploma -
Meadowcreek Highschool
Norcross, GASkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Eviction procedures
- Multi-family property management
- Contract negotiation
- Skilled multi-tasker
- Clear communication
- Critical thinking
- Decision-making
- Sales and marketing
- Repair planning
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Property Manager
Asset Living
07.2025 - Current
Assistant Property Manager
Asset Living
09.2024 - 07.2025
Leasing Consultant
First Communities
05.2021 - 08.2024
High School Diploma -
Meadowcreek Highschool