Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Joetta Prater-Merrill

Joetta Prater-Merrill

Houston,TX

Summary

Dedicated server skilled in customer service, team collaboration, and conflict resolution. Committed to creating positive dining experiences and fostering teamwork in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Server

Leeland House
Houston, Texas
03.2026 - Current
  • Provided attentive service to guests, ensuring a positive dining experience.
  • Delivered exceptional service during peak hours, contributing to overall customer satisfaction.
  • Engaged with customers, addressing inquiries and promptly resolving concerns to ensure satisfaction.
  • Greeted customers, answered questions, and recommended specials to enhance dining experience.
  • Assisted in taking food and drink orders using a point-of-sale system.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Supported team members during busy shifts to maintain workflow efficiency.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Upheld restaurant standards for food safety and sanitation practices.

Server

Olive Garden
Austin, Texas
10.2023 - 01.2026
  • Provided attentive service to guests, ensuring a positive dining experience.
  • Engaged with customers, addressing inquiries and resolving concerns promptly.
  • Assisted in taking food and drink orders using a point-of-sale system.
  • Maintained cleanliness and organization of tables and dining areas.
  • Supported team members during busy shifts to maintain workflow efficiency.

Camp Counselor

Peak Performance
Cedar Park, Texas
06.2023 - 08.2025
  • Planned and organized engaging recreational programs to promote teamwork and cooperation.
  • Supervised children during outdoor activities and ensured safety protocols were followed.
  • Facilitated arts and crafts, singing, sports, games, and field trips to promote creativity and physical activity in a safe environment.
  • Led group discussions to encourage communication and conflict resolution among campers.
  • Fostered relationships with campers to alleviate anxiety and create a welcoming atmosphere.
  • Helped campers build confidence and self-esteem through consistent guidance and mentoring.
  • Developed age-appropriate educational activities to enhance learning experiences.
  • Trained and mentored new counselors on best practices for camper engagement.
  • Prepared meals and maintained cleanliness in dining area to ensure a safe and enjoyable mealtime experience.

Education

Bachelor of Science - Political Science

University of Houston
Houston, TX
12-2026

Associate of Science - Government

Austin Community College
Austin, TX
05-2025

High School Diploma -

Cedar Park High School
Cedar Park, TX
05-2022

Skills

  • Order management
  • Menu knowledge
  • Customer service
  • Customer interactions
  • Issue management
  • Team collaboration
  • Critical thinking

Accomplishments

  • State Champion Girls 5A 2021
  • State Champion Girls 5A 2022

Timeline

Server

Leeland House
03.2026 - Current

Server

Olive Garden
10.2023 - 01.2026

Camp Counselor

Peak Performance
06.2023 - 08.2025

Bachelor of Science - Political Science

University of Houston

Associate of Science - Government

Austin Community College

High School Diploma -

Cedar Park High School
Joetta Prater-Merrill