Josephine McKinney
Kokomo
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Instructional support professional with strong background in assisting educators and enhancing student learning experiences. Skilled in classroom management, lesson implementation, and individualized student support. Known for fostering collaboration, adapting to changing needs, and achieving results. Strong communicator with focus on fostering positive and effective learning environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Raising Cane's Restaurants
Kokomo, IN
12.2023 - Current
- Assisted with food preparation and assembly to ensure timely service during peak hours.
- Maintained cleanliness and organization of workstations to uphold safety standards.
- Collaborated with team members to enhance workflow efficiency in high-demand situations.
- Executed customer orders accurately, providing exceptional service to enhance guest satisfaction.
Substitute Teacher, K-12
Kokomo School Corporation
Kokomo, IN
02.2022 - Current
- Delivered instructional support across various subjects to enhance student learning and engagement.
- Adapted lesson plans to meet diverse learning needs and classroom environments.
- Collaborated with teachers to implement classroom management strategies effectively.
- Fostered positive relationships with students, promoting a respectful and inclusive atmosphere.
Instructional Paraprofessional
Kokomo School Corporation
Kokomo, IN
02.2025 - 05.2025
- Assisted teachers in implementing individualized education plans for diverse learners.
- Supported classroom management strategies to create a positive learning environment.
- Facilitated small group instruction to reinforce core concepts and skills.
- Collaborated with educational staff to adapt materials for varied learning styles.
Shift Manager
Wendy's
Kokomo, IN
11.2018 - 10.2023
- Led team of several employees in daily operations, ensuring efficient workflow and service quality.
- Conducted performance evaluations, providing feedback to enhance employee development and productivities.
- Trained and mentored new staff on customer service protocols and food safety standards.
- Implemented inventory management practices to reduce waste and optimize stock levels.
Education
Bachelor of Science - Elementary Education
Indiana University Kokomo
Kokomo, IN05-2027
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Food handling
- Childcare
- Safety awareness
- Leadership qualities
Certification
Substitute License
Timeline
Instructional Paraprofessional
Kokomo School Corporation
02.2025 - 05.2025
Crew Member
Raising Cane's Restaurants
12.2023 - Current
Substitute Teacher, K-12
Kokomo School Corporation
02.2022 - Current
Shift Manager
Wendy's
11.2018 - 10.2023
Bachelor of Science - Elementary Education
Indiana University Kokomo