Johanna Perez
Perryton,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Frank Phillips College
Perryton, TX
08.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Front Desk Coordinator
Area Eye Center
Perryton, TX
08.2025 - 10.2025
- Managed daily front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated appointment scheduling and maintained accurate records in management software.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on front desk procedures and customer interaction techniques.
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Scheduled appointments in computer system.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Kept accounts in balance and ran daily reports to verify totals.
Teacher/Coach
Perryton Independent School District
Perryton, TX
06.2024 - 05.2025
- Collaborated with teachers to develop and implement effective instructional strategies.
- Analyzed student performance data to inform coaching practices and improve outcomes.
- Facilitated professional development workshops focused on best teaching practices and methodologies.
- Provided one-on-one support to educators in classroom management and lesson planning.
- Promoted a positive classroom environment with a focus on mutual respect and collaboration among students.
- Improved student communication skills by incorporating group activities and presentations into the curriculum.
- Incorporated real-world examples into lessons to increase relevance and engagement, better preparing students for future career success.
Lifeguard
Perryton City Pool
Perryton, TX
05.2022 - 07.2022
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
Education
Bachelor of Science - Finance
West Texas A&M University
Canyon, TX05.2025
Associate of Science - Finance
Frank Phillips College
Perryton05.2023
GED -
Perryton High School
Perryton, TX05.2021
Skills
- Data Entry
- Travel Coordination
- Bookkeeping
- Scheduling
- Customer/Client Relations
Certification
- CPR certified
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Coordinator
Area Eye Center
08.2025 - 10.2025
Teacher/Coach
Perryton Independent School District
06.2024 - 05.2025
Receptionist
Frank Phillips College
08.2023 - Current
Lifeguard
Perryton City Pool
05.2022 - 07.2022
Bachelor of Science - Finance
West Texas A&M University
Associate of Science - Finance
Frank Phillips College
GED -
Perryton High School