Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Brooks

Logan

Summary

Dynamic General Manager at Advanced Auto Parts with a proven track record in maximizing efficiency and fostering customer loyalty. Skilled in troubleshooting and diagnostics, I excel in a team environment and implementing operational strategies that enhance performance. Recognized for attention to detail and problem-solving abilities, driving success in fast-paced environments. Always ready to go above and beyond to get the job done right the first time.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

Advanced Auto Parts
05.2024 - Current


  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Performed complete inventory checks of all stock and supplies while forecasting supply and demand requirements to ensure stock availability

Automotive Technician

Lines Auto Service
11.2022 - 04.2024
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Maintained shop cleanliness with experience in handling hazardous chemicals, including storage and disposal

Automotive Mechanic

Columbus Fair Auto Auction Inc.
04.2021 - 11.2022
  • Test drove vehicles to determine problems and test repairs.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Consulted manuals, technical documentation, and repair tree charts for further information prior to conducting fixes.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Completed full vehicle inspections to check for leaks, damage, and evaluated condition of systems, equipment, lights, and accessories.
  • Prepared and safely transported vehicles to auction sites while maintaining upmost condition to ensure maximum sale price.

Automotive Technician

Don Wood Automotive
11.2020 - 04.2021
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Read and followed technical documentation to complete accurate repairs.
  • Prepared vehicles to meet and exceed standard expectations of cleanliness and performance to be sold.

Sales Associate

Advanced Auto Parts
11.2019 - 02.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Crew Member

Wendy's Restaurant
03.2019 - 11.2019
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Stocked shelves to organize aisles in assigned department.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

High School Diploma -

Logan High School
Logan, OH
08-2020

Skills

  • Sales
  • Team player
  • ASE Certifation
  • Alignments experience
  • Chemical disposal
  • Electrical failure repairs
  • Troubleshooting and Diagnostics
  • Attention to detail
  • Problem-solving
  • Transmissions
  • System repairs
  • Mechanical Experience

Certification

  • Suspension and Steering Certification (A4) - National Institute for Automotive Service Excellence.
  • Brakes Certification (A5) - National Institute for Automotive Service Excellence.

Timeline

General Manager

Advanced Auto Parts
05.2024 - Current

Automotive Technician

Lines Auto Service
11.2022 - 04.2024

Automotive Mechanic

Columbus Fair Auto Auction Inc.
04.2021 - 11.2022

Automotive Technician

Don Wood Automotive
11.2020 - 04.2021

Sales Associate

Advanced Auto Parts
11.2019 - 02.2020

Crew Member

Wendy's Restaurant
03.2019 - 11.2019

High School Diploma -

Logan High School

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