John Carnevale
Starbucks
Media,PA
1
Language
7
years of professional experience
Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented employee recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.
Work History
Barista Trainer
2 Years 8 Months- Delivered exceptional customer service through effective communication and personalized recommendations; promoted a welcoming atmosphere by greeting customers with a friendly personality and addressing their needs.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Trained new baristas on coffee preparation techniques and customer service standards.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Warehouse Associate
1 Year 4 Months- Record inventory counts in computer systems; organized and loaded product in warehouse.
- Aided in ensuring employee productivity; integrated new ideas and ways of doing things to streamline work efficiency.
- Undertook multiple lines of people to package and label product (over 20+ associates); translated and helped with conversations between managerial staff and associates; facilitated a bilingual work environment.
Customer Service Associate
1 Year 2 Months- Mentored new employees, training coworkers in all store areas; enforced Wawa Inc rules and regulations.
- Averaged 30 hours a week, assisting coworkers with responsibilities
- Cultivated warm work environment by greeting customers and establishing work-related relationships
- Partnered with 5+ managerial staff to improve work atmosphere; worked closely with staff to provide safe environment.
Server
6 Months- Delivered exceptional food service experiences for over 100 residents, strengthening relationships between residents and staff
- Trained new servers, supporting successful execution of major events including Grand Opening and various tours
- Supported all 3 daily dining services, enhancing efficiency by taking on multiple responsibilities within residence hall
Education
Bachelor of Arts - Psychology
- Minor in Spanish
- Relevant coursework: Psychopathology, Spanish Conversational Review, and Interpersonal Communication
- GPA: 3.5
Diploma
- Took part in multiple honor societies (PSMLA Global Scholar, World Language Honor Society, Rho Kappa)
- GPA: 4.07
Skills
POS system operation
New hire training
Attention to detail
Time management
Coffee preparation
Team collaboration
Conflict resolution
Bilingual communication
Friendly and outgoing
Languages
Spanish
Professional Working
Timeline
Barista Trainer
Starbucks
07.2023 - 03.2026Read More
Warehouse Associate
Tri-Pac, Inc.
01.2022 - 05.2023Read More
Customer Service Associate
Wawa Inc.
01.2020 - 03.2021Read More
Server
Hawthorn Gracious Retirement Living
02.2019 - 08.2019Read More
Penncrest High School
Diploma
Read More
Temple University, College of Liberal Arts
Bachelor of Arts from Psychology
Read More
LEADERSHIP EXPERIENCE
World Wide Pride - Media, PA
- Coordinator of Fashion Assembly
- Conceptualized and spearheaded school-wide fashion assembly for cultural awareness; directed fashion week for 2 consecutive years
- Collaborated with students and teachers; devised multiple events for POC awareness; gathered information and clothes to represent over 10+ cultures
Barista Championship 2024
Selected by manager and attended the Barista Championship District Contest in 2024, learned how to effectively perform and stage a coffee tasting in front of district manager and 2 store managers.