John Hurley
Troy,AL
Summary
Proven leader and problem-solver, adept in team leadership and complex problem-solving. At Trojan Threads Apparel Co., enhanced customer satisfaction and team performance through effective communication and strategic decision-making. Skilled in marketing and customer service, consistently achieving results beyond expectations.
Overview
1
1
year of professional experience
Work History
Manager
Trojan Threads Apparel Co.
07.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Kitchen Lead
River City Rhythm Drum Corps
07.2024 - 08.2024
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Improved kitchen efficiency by streamlining food preparation processes and reducing waste.
- Developed new menu items, incorporating seasonal ingredients and current food trends.
Apprentice
Duke Electrical
05.2024 - 07.2024
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
Education
High School Diploma -
Fairhope High School
Fairhope, AL05.2023
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Sales Techniques
Marketing
Customer Service
Decision-Making
Computer Skills
Effective Communication
Attention to Detail
Problem-Solving
Timeline
Kitchen Lead
River City Rhythm Drum Corps
07.2024 - 08.2024
Apprentice
Duke Electrical
05.2024 - 07.2024
Manager
Trojan Threads Apparel Co.
07.2023 - Current
High School Diploma -
Fairhope High School