John Landry
Conroe,TX
Summary
Dynamic and results-driven professional with a strong background in customer service at McDonald's. Proven ability to enhance customer engagement and satisfaction through effective communication and problem-solving skills. Demonstrated expertise in cash handling and team collaboration, consistently minimizing wait times and fostering repeat business. Committed to maintaining high standards of service and store presentation.
Overview
2
2
years of professional experience
Work History
Crew Member
Mcdonalds
Conroe, TX
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Walmart
The Woodlands, TX
08.2023 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Associate Degree In Nursing -
Lone Star College
Houston, TXSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Self-discipline
- Cleaning and sanitizing
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Interactive communication skills
- Crew leadership
- Store opening and closing
- Learning agility
- Heavy lifting
- Resilience and persistence
- Safety
- Hospitality service expertise
- Valid Driver's license
- Visual communication
- Creativity and innovation
- Complex Problem-solving
Timeline
Crew Member
Mcdonalds
05.2024 - Current
Sales Associate
Walmart
08.2023 - 07.2024
Associate Degree In Nursing -
Lone Star College