John Latham
Bountiful,UT
Summary
Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Highly efficient Produce Supervisor well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
Work History
Clerk
Fed Ex Office
Bountiful, UT
08.2021 - Current
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Reviewed order data to verify transactions and shipping dates.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Produce Supervisor
Costco
Webster , TX
09.2018 - 06.2020
- Labeled, stocked and inventoried department merchandise.
- Reported product ordering and shipping discrepancies to department manager.
- Followed established guidelines to dispose of damaged, spoiled and expired products.
- Generated signage for produce goods and performed price check functions.
- Rotated produce on sales floor to guarantee optimal freshness and variety.
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Submitted reports to senior management to aid in business decision-making and planning.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and communication talents.
- Recruited, hired and trained over 6 new team members in 2 year.
Forklift Driver
Costco
Bountiful, Utah
09.2015 - 08.2018
- Located proper slots on storage racks and set pallets in place with forklift.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped and staged for shipments.
- Examined shipments for quality and accuracy.
- Completed regular checks of incoming freight in staging area each day.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Education
GED -
Cyprus High School
Magna, UTSkills
- Data Entry and 10-Key
- Prioritization and Time Management
- Switchboard Operation
- Outgoing Mail Preparation
- Calendar Management
- Record Sorting and Filing
- Team Collaboration
- Materials Organization
- Microsoft Office
- Data Entry
- Problem Solving
- Attention to Detail
- Creative Thinking
- Self-Motivated
- Staff Training
- Reliable and Punctual
- Expense Reports
Timeline
Clerk
Fed Ex Office
08.2021 - Current
Produce Supervisor
Costco
09.2018 - 06.2020
Forklift Driver
Costco
09.2015 - 08.2018
GED -
Cyprus High School