John Macfarlane
Las Vegas,NV
Summary
Achieved significant sales revenue growth at RC WILLEY by mastering customer service and problem-solving skills while managing 35 Sales associates.
Expert in driving team performance and satisfaction through motivational coaching and punctuality.
Goal-oriented manager with distinguished experience in the Furniture industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales.
Committed to streamlining procedures while optimizing employee talent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Driver
Pizza Hut
North Las Vegas
03.2020 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Sales Manager
RC WILLEY
Las Vegas
08.1994 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Education
Bachelor of Science - Sociology
University of Utah
Salt Lake City, UT07.1997
Bachelor of Science - Behavioral Sciences
University of Utah
Salt Lake City, UT06.1997
Skills
- Customer Service
- Problem-Solving
- Punctual and Reliable
- Patience and understanding
Timeline
Driver
Pizza Hut
03.2020 - Current
Sales Manager
RC WILLEY
08.1994 - Current
Bachelor of Science - Sociology
University of Utah
Bachelor of Science - Behavioral Sciences
University of Utah