John Robinson
Levant,ME
Summary
Results-driven leader with a solid background in operational strategy and team collaboration. Expertise in optimizing processes and enhancing workplace culture to drive impactful outcomes. Strong communicator with a proven ability to navigate complex challenges and support strategic growth.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
General Manager
Jasons NY Style Pizza
Bangor, ME
12.2025 - Current
- As the general manager of Jason’s pizza my leadership style was able to be practiced to a much fuller extent than my previous lower levels of management. In this position I managed a team of 15 people at its maximum in a fast paced environment. The position challenged my ability and grew my competency to problem solve on my feet when a “by the book” answer couldn’t work in the specific situation. The kitchen crew I oversaw included two shift managers and multiple team leaders at a time. As a general manager I needed to be decisive and accountable for the store.
- Some of my most crucial responsibilities included:
- Developed weekly staff schedules by assessing employee availability and operational needs.
- Listening to my crew’s availabilities and preferences, and negotiating to make the schedule work for both of us. As well as optimizing weekly hours to accommodate labor needs.
- Facilitated interviews with job candidates to evaluate their skills and cultural fit. Setting up meetings with candidates to understand who they are and analyzing their character/experience to ensure they will fit the organization.
- Managed shift staffing to maintain operational efficiency and service quality. Coordinated shift coverage and worked overtime as necessary to ensure store operations remained seamless.
- Managed inventory orders and fostered strong partnerships with wholesale suppliers. A restaurant cannot operate without the supplies that vendors provide, a good relationship with a wholesaler is crucial to the business’ operations.
- Enforced food handling protocols to maintain a hygienic and compliant environment.
Assistant General Manager
Jasons NY Style Pizza
Bangor, ME
09.2025 - 12.2025
- Being the Assistant General Manager was unlike how most other places of work have their chains of command. There was no General Manager at my location, so I had to take on more responsibilities than most Assistant General Managers at the other locations would.
- Managed various responsibilities in my role as a Shift Manager with Jason’s.
- Ensuring that all shifts are properly staffed even during off hours
- Recruited new team members to enhance operational efficiency
- Working with my team to create a schedule that fits their individual needs
- Guided the shift managers below me in their roles.
Shift Manager
Jasons NY Style Pizza
Bangor, ME
05.2025 - 09.2025
- Managed daily operations at Jason’s, resolving issues swiftly, coordinating kitchen activities, and providing exceptional customer service.
- Managed daily operations and staff activities.
- Prepared store for daily operations by ensuring all areas were ready for staff and customers., and setting everything up for the crew
- Filling out prep sheets to set the agenda for the day
- Opening/counting and putting away drawers
- Counted tips collected during shifts to ensure accurate distribution among team members.
- Ensuring that the store was tidy, clean, and stocked when I left in the night
- Handling customer complaints (refunds, remakes, etc.)
- Ensuring the crew was on task and motivated
- Critical thinking in unorthodox situations
- Ordering supplies and ingredients on time for the stores welfare
Team Leader
Jasons NY Style Pizza
Bangor, ME
04.2025 - 05.2025
- Covered blind spots on shifts to support the working manager. Trained new coworkers and corrected crew members’ mistakes.
- Trained new team members on food prep, guest service, and sanitation standards.
- Monitored order accuracy and resolved customer issues to support consistent dining experiences.
Crew Member
Jasons NY Style Pizza
Bangor, ME
08.2024 - 04.2025
- Gained hands-on experience in kitchen operations at Jason’s, including sauce and dough preparation, enhancing culinary skills beyond fast food background.
- Prepared pizzas, calzones, and sides following recipe standards and food safety procedures
- Operated kitchen equipment to cook, cut, and finish orders accurately
- Assembled customer orders quickly while maintaining portion control and presentation
Sales Associate
JCPenney
Bangor, ME
06.2024 - 08.2024
Crew Member
Dunkin'
Bangor, ME
07.2022 - 05.2024
Team Member
McDonald's
Bangor, ME
09.2021 - 04.2022
Education
High school diploma -
Bangor High School
Bangor, ME06.2024
Skills
- Restaurant management
- Operations management
- Troubleshooting skills
- Supervision experience
- Labor cost controls
- Troubleshooting expertise
- Attention to detail
- Customer servicee
- Guest services
- Organizational skills
- Time management
- Interpersonal skills
Certification
Always food safe certification — March 2026 to March 2031
Certification of taking and passing Always Food Safe’s restaurant manager safety course
- Class D Driver's License — January 2024 to July 2027
Languages
Spanish - Beginner
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
General Manager
Jasons NY Style Pizza
12.2025 - Current
Assistant General Manager
Jasons NY Style Pizza
09.2025 - 12.2025
Shift Manager
Jasons NY Style Pizza
05.2025 - 09.2025
Team Leader
Jasons NY Style Pizza
04.2025 - 05.2025
Crew Member
Jasons NY Style Pizza
08.2024 - 04.2025
Sales Associate
JCPenney
06.2024 - 08.2024
Crew Member
Dunkin'
07.2022 - 05.2024
Team Member
McDonald's
09.2021 - 04.2022
High school diploma -
Bangor High School