Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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John Thomas

Ketchikan,Alaska

Summary

Dynamic sales professional with a proven track record at Sourdough Tours, adept in negotiation and customer relationship building. Excelled in increasing profitability through strategic sales development and effective complaint handling. Skilled in both closing techniques and fostering customer care, consistently enhancing revenue by identifying and meeting customer needs.

Overview

4
4
years of professional experience

Work History

Salesperson

Sourdough Tours
Ketchikan, Alaska
06.2021 - Current
  • Negotiated deals and handled complaints or objections.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Resolved customer complaints promptly and efficiently.
  • Collaborated with team members to develop effective sales plans.
  • Maintained accurate records of customer interactions and transactions.
  • Recruited, hired and trained new hires to optimize profitability.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Education

High School Diploma -

Ketchikan High School
Ketchikan, AK
05-2025

Skills

  • Closing techniques
  • Complaint handling
  • Customer relationship building
  • Sales strategy development
  • Profit generation
  • Customer care
  • Negotiation
  • Customer service
  • Deal negotiation
  • Sales process
  • Deal structuring

Affiliations

  • Kayhi Baseball
  • KDL
  • KYSL
  • Working Out

Timeline

Salesperson

Sourdough Tours
06.2021 - Current

High School Diploma -

Ketchikan High School

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John Thomas