John Yakopovich
Streetsboro,OH
Summary
Results-driven sales consultant with a proven track record in customer engagement and relationship management. Skilled in upselling techniques and problem resolution, contributing to increased revenue and client satisfaction. Seeking to leverage expertise in a dynamic environment.
Overview
7
7
years of professional experience
Work History
Curbside Shopper
Giant Eagle
Stow, Ohio
01.2025 - Current
- Ensured accurate order fulfillment by scanning barcodes during pickup to minimize errors.
- Confirmed order details and preferences through direct customer communication to enhance shopping experience.
- Resolved customer complaints promptly and professionally to uphold customer satisfaction.
- Secured and stored items until customer pickup to safeguard inventory.
Sales Consultant
Waterway Carwash
Bainbridge, Ohio
05.2019 - 11.2024
- Achieved monthly sales goals through strategic upselling and bundling techniques.
- Greeted incoming customers, providing tailored sales and service to drive revenue growth.
- Resolved customer inquiries and complaints with professionalism and efficiency.
- Educated clients on waterway carwash services and products, enhancing customer understanding and satisfaction.
Education
Some College (No Degree) - Business
Stark State College
Canton, OH08-2026
Skills
- Customer service
- Relationship building
- Upselling strategies
- Communication skills
- Problem resolution
- Stock organization
- Deadline driven
Timeline
Curbside Shopper
Giant Eagle
01.2025 - Current
Sales Consultant
Waterway Carwash
05.2019 - 11.2024
Some College (No Degree) - Business
Stark State College