Johnathan Baker
AT&T/Directv
Hollister,CA
13
years of professional experience
Dynamic Premises Technician at AT&T/Directv with expertise in device installation and system repair. Proven ability to educate customers and enhance service quality through effective problem resolution. Recognized for exceptional organization and time management skills, consistently delivering results in fast-paced environments. Committed to maintaining high standards in all technical operations.
Work History
Premises Technician
10 Years 3 Months- Interpreted graphs and blueprints to support job tasks.
- Maintained company vehicle and equipment in ready condition.
- Worked with network administrators and server engineers to provide quality service.
- Reviewed user trouble tickets to identify problem causes and support resolution.
Production Welder
1 Year 2 Months- Built new product assemblies according to specifications and company production standards.
- Prepared materials for welding by cleaning metal surfaces with scrapers and grinders, removing tough spots.
- Checked drive rolls and wire spool hubs to verify adequate tension for optimal feeding performance.
- Changed wire, gas tanks and tools to meet different production demands.
Labor Worker
1 Year 5 Months- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered and disposed of worksite debris to remove safety hazards.
- Measured dimensions of finished pieces for conformance to specifications.
- Maintained and repaired facilities, equipment and tools.
Education
High School Diploma
Skills
Device Installation
Configuring equipment
Educating customers
System Repair
Organization and Time management
Planning and Coordination
Customer service experience
Timeline
Premises Technician
AT&T/Directv
08.2016 - CurrentRead More
Production Welder
Pride Conveyance Systems
06.2015 - 08.2016Read More
Labor Worker
Solis Landscape & Construction
01.2014 - 06.2015Read More
San Andreas High School
High School Diploma
Read More