Johnathon Chessman
New Carlisle
Summary
Dedicated crew member with a proven track record in delivering exceptional customer service, teamwork, and organizational skills in fast-paced environments.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
13
13
years of professional experience
Work History
Crew Member
McDonald's Restaurant
New Carlisle, OH
03.2024 - 02.2026
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Assisted in training new crew members on operational procedures and best practices.
- Collaborated with team to maintain cleanliness and organization throughout restaurant areas.
- Prepared food items consistently, following McDonald's quality standards and recipes.
- Managed cash register transactions accurately, providing change and receipts to customers promptly.
Store Leader
GameStop
Huber Heights, OH
12.2021 - 02.2024
- Led daily store operations to enhance customer experiences and drive sales performance.
- Trained and mentored team members to improve product knowledge and customer service skills.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Developed strategic merchandising displays that increased product visibility and foot traffic.
- Analyzed sales data to identify trends, adjust strategies, and improve overall profitability.
- Ensured compliance with company policies and procedures for operational excellence and safety standards.
- Fostered a collaborative team environment that encouraged open communication and feedback.
Cashier
Kroger
Huber Heights, OH
05.2013 - 02.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Maintained accurate cash drawer, ensuring accountability and minimizing errors.
- Collaborated with team members to optimize store operations during peak hours.
- Trained new cashiers on procedures, promoting consistency and efficiency in service.
- Implemented inventory management practices to reduce stock discrepancies.
- Monitored register performance and reported technical issues for prompt resolution.
- Developed strong customer relationships, fostering loyalty and repeat business.
Education
High School Diploma -
Tecumseh
New Carlisle, OH05-2012
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
Timeline
Crew Member
McDonald's Restaurant
03.2024 - 02.2026
Store Leader
GameStop
12.2021 - 02.2024
Cashier
Kroger
05.2013 - 02.2017
High School Diploma -
Tecumseh