Summary
Overview
Work History
Education
Skills
Timeline
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Johnavin Rodriguez

Kissimmee,Florida

Summary

Proven professional with a track record of optimizing operations at New Generation Towing through effective dispatch coordination and route optimization. Demonstrates exceptional problem-solving and team-building abilities, enhancing service quality and efficiency. Skilled in multitasking and organizational skills, consistently delivering results beyond expectations. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

3
3
years of professional experience

Work History

Dispatcher

New Generation Towing
10.2023 - 07.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.

Warehouse Worker

Aldi Warehouse
02.2023 - 09.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.

Server

Texas Roadhouse
10.2021 - 12.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Liberty High School Florida
Kissimmee Florida
05.2020

Skills

  • Routing orders
  • Service Coordination
  • Dispatch Coordination
  • Customer Service
  • Problem-Solving
  • Team building
  • Mentoring and Coaching
  • Time Management
  • Multitasking
  • Organizational Skills
  • Attention to Detail

Timeline

Dispatcher

New Generation Towing
10.2023 - 07.2024

Warehouse Worker

Aldi Warehouse
02.2023 - 09.2023

Server

Texas Roadhouse
10.2021 - 12.2022

High School Diploma -

Liberty High School Florida

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Johnavin Rodriguez