Summary
Overview
Work History
Education
Skills
Timeline
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Johnna Garrett

Joliet,IL

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks
07.2019 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered successful training to more than six employees during tenure, educating on successful work processes and productivity strategies.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Cashier

Target
04.2016 - 07.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Joliet High School
Joliet, MT
05.2016

Skills

  • Cash Handling Expertise
  • Conflict Resolution Techniques
  • Hiring and Training
  • Reading Comprehension
  • Performance Tracking and Evaluations
  • Inventory Management
  • Team Member Motivation
  • Deposit Verification
  • Production Efficiency
  • Employee Coaching and Mentoring

Timeline

Shift Supervisor

Starbucks
07.2019 - Current

Cashier

Target
04.2016 - 07.2019

High School Diploma -

Joliet High School

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Johnna Garrett