Johnny Dunaway
Eugene,OR
Summary
Dynamic Sales Manager with a proven track record at Kendall Toyota of Eugene, excelling in team leadership and negotiation techniques. Successfully drove sales growth through effective communication and conflict resolution, enhancing customer satisfaction. Expert in inventory management and financial assessments, consistently achieving targets while fostering strong client relationships.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Sales Manager
Kendall Toyota of Eugene
Eugene, OR
09.2023 - Current
- Motivated and directed sales team to consistently achieve monthly sales targets.
- Managed inventory processes, including acquisition, display, and merchandising of vehicles.
- Resolved customer complaints and addressed issues to enhance customer satisfaction and loyalty.
- Recruited, hired, and trained new sales personnel, enhancing team capabilities. Conducted ongoing training sessions for sales staff to improve performance and drive sales growth.
Finance Manager
Kendall Chevrolet GMC of Eugene
Eugene, OR
12.2023 - 08.2025
- Assessed customers' financial situations and vehicle purchase needs to recommend suitable financing plans.
- Communicated detailed information on loan programs, interest rates, and lease options to customers, facilitating informed financial choices. Worked with lending agencies to obtain financing approvals, and negotiate favorable terms.
- Enhanced deal value by presenting and selling aftermarket products, and extended warranties.
- Completed and verified all required paperwork for loans and contracts, maintaining strict regulatory adherence.
Salesman
Kendall Ford of Eugene
Eugene, OR
04.2018 - 11.2021
- Welcomed customers and identified their needs and preferences.
- Demonstrated various models and features to customers, highlighting their benefits.
- Fostered trust and rapport with clients to drive positive sales outcomes.
- Negotiated mutually beneficial pricing agreements with customers, incorporating trade-in allowances and financing options. Ensuring all necessary documentation is completed accurately and efficiently for the sale.
Human Intelligence Collector
US Army
Portland, OR
07.1995 - 09.2016
- Conducted detailed questioning of various sources, including detainees and defectors, to gather actionable information.
- Evaluated the reliability and significance of information from diverse sources to support intelligence operations.
- Leveraged foreign language proficiency to facilitate effective communication with sources and interpret foreign documents.
Skills
- Team leadership
- Negotiation techniques
- Conflict resolution
- Effective communication
- Exceptional multi-tasker
Certification
- CPR Certified
References
References available upon request.
Timeline
Finance Manager
Kendall Chevrolet GMC of Eugene
12.2023 - 08.2025
Sales Manager
Kendall Toyota of Eugene
09.2023 - Current
Salesman
Kendall Ford of Eugene
04.2018 - 11.2021
Human Intelligence Collector
US Army
07.1995 - 09.2016
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