Johnny H Lee
Farmingville,NY
Summary
Results-driven Sales Consultant with expertise in consultative sales and customer service. Increased sales revenue through effective communication and relationship management while enhancing customer satisfaction. Strong leadership skills in expanding network connections, introducing products, and implementing pricing strategies. Focused on developing new territories and identifying customer needs to deliver tailored solutions.
Overview
19
19
years of professional experience
Work History
Sales Consultant
Mariano Rivera Honda
Port Jefferson Station, New York
06.2022 - Current
- Cultivated strong client relationships, contributing to increased sales revenue.
- Guided customers in selecting vehicles and understanding product features to enhance purchasing decisions.
- Executed cold calls to prospective customers, effectively introducing company offerings and generating interest.
- Listened to customers to understand needs and refer to optimal services.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Sale Consultant
Nardy Honda
Smithtown, NY
03.2021 - 06.2022
- Conducted product demonstrations to highlight vehicle features and benefits.
- Helps customers select a vehicle based on preference, needs, and budget.
- Coordinated vehicle delivery logistics and adjusted pricing to meet customer needs.
- Respond to all customer inquiries thoroughly and professionally.
- Monitored blue book prices and financial options to provide accurate information to potential customers.
- Recorded daily sales and submitted reports to manager for performance tracking.
- Keep up the product and knowledge on the new cars.
Sale Consultant
Apple Honda
Riverhead, NY
05.2018 - 01.2021
- Helps customers select a vehicle based on preference, needs, and budget.
- Respond to all customer inquiries thoroughly and professionally.
- Coordinated delivery logistics and pricing options for customer orders.
- Monitored blue book prices and financial options to provide informed recommendations to potential customers.
- Maintained daily sales records and sent daily/weekly reports to the manager.
- Researched and updated knowledge of new car models and features to enhance customer consultations.
Overnight Manager
Walmart Inc.
Middle Island, NY
03.2014 - 04.2018
- Managed inventory control, scheduling, ordering, and maintenance functions to ensure operational efficiency.
- Executed all closing procedures.
- Trained and onboarded staff in operational procedures to enhance team competency.
- Coordinated shipping and receiving for special handling deliveries to maintain service standards.
Store Manager
Jos. A Bank Clothiers
Riverhead, NY
05.2011 - 01.2014
- Drove 17% sales growth compared to previous year through targeted initiatives.
- Cultivated customer loyalty through exceptional service, enhancing repeat business.
- Executed effective display and merchandising strategies, enhancing product visibility.
- Managed all store opening and closing procedures.
- Calculated cash and credit transaction totaling $150,000 per month.
Branch Manager
Enterprise Rent A Car
Deer Park, NY
05.2007 - 12.2011
- Oversaw daily operations of branch, ensuring smooth multitasking across functions.
- Tracked branch profitability through analysis of BMI reports, identifying trends and opportunities.
- Achieved distinction as a leading salesperson in 2008 and 2009, highlighting commitment to sales excellence.
- Our branch won the Best Customer Service reward in 2009 and 2010.
- Coordinated fleet management to optimize vehicle usage and control costs.
Education
Bachelor Degree - International Business
Johnson and Wales University
Providence, RI05-2000
Skills
- Consultative sales
- Negotiation skills
- Customer service
- Problem solving
- Communication skills
- Effective communication
- Rapport building
- Interpersonal skills
- Organizational skills
- Work performance
- Reliability
- Self-motivation
References
Reference Upon Request
Languages
Bilingual (Chinese and English)
Languages
Chinese (Cantonese)
Professional
Chinese (Mandarin)
Professional
Accomplishments
COUNCIL OF SALES LEADERSHIP AWARD FOR 2023
Timeline
Sales Consultant
Mariano Rivera Honda
06.2022 - Current
Sale Consultant
Nardy Honda
03.2021 - 06.2022
Sale Consultant
Apple Honda
05.2018 - 01.2021
Overnight Manager
Walmart Inc.
03.2014 - 04.2018
Store Manager
Jos. A Bank Clothiers
05.2011 - 01.2014
Branch Manager
Enterprise Rent A Car
05.2007 - 12.2011
Bachelor Degree - International Business
Johnson and Wales University