John Paul Mead
Avon,MN
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
2
2
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
Saint Cloud, MN
08.2023 - Current
- Checked orders for quality and completeness.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Upheld company standards and compliance requirements for operations.
- Evaluated employee performance, delivering individualized feedback and praise.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Assisted in training new employees on shift operations.
- Coached team members to increase productivity and reduce workplace accidents.
Team Captain
Chick-fil-A
Saint Cloud, MN
02.2022 - 07.2023
- Recognized outstanding contributions from individuals on the team during project completion.
- Scheduled team members for shifts based on business needs and customer demand.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Checked orders for quality and completeness.
- Upheld company standards and compliance requirements for operations.
- Evaluated employee performance, delivering individualized feedback and praise.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Set specific goals for projects to measure progress and evaluate end results.
- Assisted in training new employees on shift operations.
- Supervised and led employees to maintain productivity and customer service levels.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Managed daily workflow and scheduled staff for adequate coverage.
Education
High School Diploma -
Saint Cloud Technical College
Saint Cloud, MN05-2024
Skills
- Production Reporting
- Creative Problem-Solving
- Training Assistance
- Team Collaboration and Leadership
- Shift Checklists
- Issue Resolution
- Quality Inspections
- Role Modeling
- Motivational Leadership
- Rules Enforcement
Timeline
Shift Leader
Dunkin' Donuts
08.2023 - Current
Team Captain
Chick-fil-A
02.2022 - 07.2023
High School Diploma -
Saint Cloud Technical College