Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Johsual Rodriguez

Ridgewood,NY

Summary

Dynamic Call Center Representative with proven expertise at Voice Team, delivering exceptional customer service and resolving complaints efficiently. Bilingual in English and Spanish, I excel in problem-solving and time management, ensuring customer satisfaction through effective communication and collaboration. Recognized for enhancing customer experiences and fostering team success.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
Williamsburg, Brooklyn
05.2023 - 01.2024
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Stocked shelves and cases with new or transferred items.
  • Packed fast food products in approved containers, cups, and bags.

Call Center Representative

voice team
Santiago De Los Caballeros , Santiago Dominican Republic
05.2022 - 02.2023
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • help the custommer in what ever they need and make sure they are satified.

Education

High School Diploma -

Bushwick Leaders Highschool
Queens, NY
03-2025

Skills

  • Customer service
  • Problem solving
  • Time management
  • Team collaboration
  • Problem resolution
  • english and spanish speaker

Affiliations

  • i like spending time with family, traying to be a sucefful person to help my love ones.

Timeline

Crew Member

McDonald's
05.2023 - 01.2024

Call Center Representative

voice team
05.2022 - 02.2023

High School Diploma -

Bushwick Leaders Highschool

Similar Profiles

CREATE PROFILE
Johsual Rodriguez