Joliet MacColl Nicholson
Media,PA
Summary
Empathetic professional with hands-on experience providing quality psychological services to children, adults, couples, and families. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients.
Overview
2
2
years of professional experience
Work History
Intake Coordinator
Family And Community Service Of Delaware County
04.2023 - Current
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Outpatient Mental Health Therapist
Family And Community Service Of Delaware County
09.2022 - Current
- Documented client progress in confidential files.
- Performed client assessments and developed treatment plans.
- Co-facilitated therapeutic groups
- Engaged in a range of interventions such as cognitive behavioral therapy, motivational interviewing, attachment theory, somatic therapy, and trauma informed care
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Program Facilitator
Girls Inc. Of Greater Philadelphia & Southern New
09.2021 - 05.2022
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
- Mentored participants in one-on-one setting
- Provided education and direct support focused on STEM and social and emotional learning
- Planned field trips, workshops and networking events with partners for program participants based on changing needs, times of year, and availability.
Education
Master of Social Work - Social Work
West Chester University of Pennsylvania
05.2023
Bachelor of Science - Sociology
York College of Pennsylvania
York, PA05.2020
Skills
- Relationship Building
- Verbal and Written Communication
- Documentation and Recordkeeping
- Adept at Treatment and Discharge Planning
- Crisis Intervention
- Interdisciplinary Collaboration
- Group Counseling
- Social Work
Timeline
Intake Coordinator
Family And Community Service Of Delaware County
04.2023 - Current
Outpatient Mental Health Therapist
Family And Community Service Of Delaware County
09.2022 - Current
Program Facilitator
Girls Inc. Of Greater Philadelphia & Southern New
09.2021 - 05.2022
Master of Social Work - Social Work
West Chester University of Pennsylvania
Bachelor of Science - Sociology
York College of Pennsylvania
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