Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Jolina Toala

Fort Hood,TX

Summary

Dynamic and dedicated professional with experience at Chipotle Restaurant, excelling in customer service and teamwork. Proven ability to enhance guest satisfaction and streamline operations during peak hours. Skilled in safe food handling and effective communication, demonstrating resilience and initiative in fast-paced environments. Committed to maintaining high standards of quality and integrity.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Crew Member

Chipotle Restaurant
03.2025 - Current
  • Provided excellent customer service to enhance guest satisfaction and loyalty.
  • Operated kitchen equipment and tools following safety protocols for efficient food preparation.
  • Collaborated with team members to streamline operations during peak hours, improving service speed.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Engaged in training sessions to develop skills in food handling and customer interaction techniques.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Associate of Arts - Biology

Central Texas College
Killeen, TX
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cleaning
  • Initiative and Self-motivation
  • Leadership qualities

Accomplishments

  • Achieved Certification for Clinical Medical Assistant by completing the NHA CCMA course with accuracy and efficiency.

Certification

  • Certified Clinical Medical Assistant, National Healthcare Association - May 2025
  • Certified Food Handler (DSHS)

Timeline

Crew Member

Chipotle Restaurant
03.2025 - Current

Associate of Arts - Biology

Central Texas College