Jolynna Uhl
Muskegon,MI
Overview
8
8
years of professional experience
Work History
Patient Access Representative
Trinity Health Hospital
Muskegon, MI
07.2025 - 03.2026
- Greeted and checked in patients, ensuring accurate collection of demographic and insurance information
- Ensured compliance with HIPAA regulations when handling sensitive patient information
- Participated in training sessions to stay updated on changes in policies, procedures, and insurance guidelines
- Maintained confidentiality of patient records according to established protocols
- Demonstrated strong attention to detail when verifying accuracy of demographic information during registration process
- Maintained electronic medical records (EMR) system accuracy by updating patient information and documenting interactions
Patient Companion
Trinity Health Hospital
Muskegon, MI
08.2022 - 03.2026
- Provided direct care and support to individuals with mental health conditions, ensuring their safety and well-being
- Monitored and documented clients' behaviors, progress, and any changes in condition or medication response
- Provided emotional support and actively listened to clients' concerns while maintaining professional boundaries
- Demonstrated empathy and compassion towards individuals experiencing mental health difficulties while maintaining professionalism and boundaries
Covid Screener
Trinity Health
Muskegon, MI
10.2020 - 08.2022
- Screening incoming visitors to see if they meet criteria before entry
- Checking temperatures asking specific questions to identify any concerns
- Document and maintain screening information as necessary
- Maintain a hygienic work area
Chore Worker
DHS
Muskegon, MI
05.2018 - 04.2022
- Household maintenance: Vacuuming, mopping, dusting, cleaning windows, and doing laundry.
- Shopping and errands: Grocery shopping and picking up necessities.
- Meal preparation: Preparing meals and snacks according to a client's dietary needs.
- Companionship: Providing social interaction and conversation.
- Errand support: Transporting clients to appointments or activities.
- Personal care: Assisting with bathing, grooming, and dressing.
- Record keeping: Documenting services performed and hours worked.
EVS Housekeeping
NORTH OTTAWA HOSPITAL
Grand Haven, MI
10.2019 - 01.2020
- Performed cleaning and sanitation: Routinely cleaned and sanitized assigned areas, including bedrooms, bathrooms, kitchens, and common areas, adhering to health and safety standards.
- Handled floor and surface care: Vacuumed, swept, mopped, and dusted floors, furniture, and other surfaces to maintain cleanliness.
- Managed supplies and inventory: Monitored and restocked cleaning supplies and toiletries, ensuring they were readily available for daily tasks.
- Maintained cleanliness standards: Collected and disposed of trash and debris from all assigned areas, keeping facilities neat and tidy.
Timeline
Patient Access Representative
Trinity Health Hospital
07.2025 - 03.2026
Patient Companion
Trinity Health Hospital
08.2022 - 03.2026
Covid Screener
Trinity Health
10.2020 - 08.2022
EVS Housekeeping
NORTH OTTAWA HOSPITAL
10.2019 - 01.2020
Chore Worker
DHS
05.2018 - 04.2022