Jonatan Fernandez
Glendale,AZ
Summary
Dynamic Assistant Manager at Carl's Jr. with a proven track record in employee training and sales analysis. Expert in payroll administration and customer service, successfully enhancing customer satisfaction levels. Demonstrated adaptability in managing operations and optimizing inventory, driving efficiency and profitability in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Carl's Jr
Surprise, AZ
02.2022 - Current
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Established processes for monitoring customer satisfaction levels.
Education
High School Diploma -
Copper Canyon High School
Glendale, AZ05-2024
Skills
- Employee training
- Payroll administration
- Sales analysis
- Customer service
- Shift scheduling
- Inventory management
- Adaptability and flexibility
- Money handling
- Staff supervision
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Assistant Manager
Carl's Jr
02.2022 - Current
High School Diploma -
Copper Canyon High School